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What our Members have to say.
Our home loans and service are amazing...
but don't take our word for it – read on.
- "I have been a member of Police Credit Union for many years... The whole Casuarina team were incredibly helpful as we went through the process of purchasing – including answering all of our many inquiries and keeping us well informed… I would have no hesitation in recommending any of my friends to join PCU."
- "When I took out my loan, Police Credit Union treated me like a Member and not a number. The service was personal and they are reliable."
- "We would just like to thank you Colin and Robert for your patience and excellent service during the stressful time of selling our old home and the purchase of our new home, especially with the delayed settlement caused by another bank's lack of attention. We would definitely recommend your service and the PCU for any of our friend's and family's needs in the future."
- "This basket & note is in appreciation of the fantastic help we received from the branch staff with refinancing our mortgage, purchasing a new car and for the help with our insurance needs. It's unusual nowadays to deal with such helpful & caring staff."
- "I just wanted to let you know that the staff in the Contact Centre are the most polite people to deal with over the phone. I have dealt with other banks in the past but wanted to say that Police Credit Union are just so polite and helpful and I'm going to tell everyone to come to you."
- "Thank you for all your assistance today. It only confirms why we left mainsteam banking and prefer to deal with Police Credit Union. Exceptional customer service. Again thank you".
- "When I came in this morning to the branch I was intent on getting payout figures for my loans so I could refinance elsewhere. But Lea solved the issues I had with my loans. Her service, attitude of nothing being too much trouble and the fact that she was willing to solve my problems on the spot made me decide to stay with Police Credit Union."
- "I would like to thank Terry for his outstanding and professional work that he carried out recently in the sale of our property to our son. The solicitor who handled the conveyancing could not praise Terry enough."
- "I'd like to compliment Keryn on the assistance I was given with a new Mortgage Off-set Account. Her professional 'can do' attitude, excellent telephone etiquette, communication skills, prompt responses and her preparedness to 'go the extra mile' prompted me to write this letter. Police Credit Union is very fortunate to have her services."
Like to find out more?
Ready to apply?
You are welcome to apply online, visit your local branch or call 1300 131 844.
Terms, conditions, fees, charges and lending criteria apply and are available on application.
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